Chief of Work
Most organizations still treat employee experience like competing domains—HR owns people, IT owns tools, Real Estate owns space. I've spent years developing frameworks that flip this model: work functions as a cross-functional operating system that requires unified leadership. The pieces here explore how forward-thinking companies are building "Chief of Work" or "Chief Work Officer" capabilities (sometimes without the title) to break down silos, establish clear decision rights, and make work actually work. Start here if you believe employee experience demands more than functional hand-offs.









